FAQ’s

Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates.

We are sorry you had to experience this. Click on the “My Account” section on the website homepage, Click on the “Orders” section, tap on the respective order & click ‘Return’. We will try to resolve this on priority.

We are sorry you have had to experience this. To initiate a return of the wrong item, please log in to the Website, tap the “My Orders” tab, select the order in question & tap on the ‘Return’ tab. We will try to resolve your concern on priority.

We are sorry you had to experience this. Our partner retailers have in place the required checks to avoid exactly such an event. We request you to reach out to us within 48 hours of your order delivery so that we can investigate the matter.

You can cancel your order from the ‘Order details’ screen before it is out for delivery.

You can do so by clicking on the “My Account” section on the bottom of the Website Home page > select “Orders” > Select the order which you want to cancel > tap “Cancel”. (Refer Image)

Or else, you can refuse it at the time of delivery and a refund will be processed into the payment source, if the order amount was paid online.

To get the invoice for your order(s), go to the “My Orders” section, tap on the respective order, and you will find an option to download the invoice in a PDF format.

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

We ensure that the products supplied by our partner retailers have a reasonable shelf life remaining. For medicines, we aim to provide a minimum of 3 months from the date of delivery, wherever possible.

You can place your order through our Website

Yes, we offer COD on all orders, and there are no additional charges for this service.

No. ForMenCure does not provide medical advice, diagnosis, or treatment. Our platform helps you access products for men’s performance and wellness. Always talk to your own doctor or qualified healthcare professional for medical advice before using any prescription medicines.